Terms of Service (for Customers)
Welcome to Catrice HR Consulting Firm. By accessing and using our site and services, you agree to the following terms and conditions. These terms of service outline the rules and regulations for the use of Catrice HR Consulting Firm's services. Please read them carefully before proceeding with your purchase.
1. Acceptance of Terms
By purchasing our consulting services, you agree to be bound by these terms of service. If you do not agree to these terms, please do not proceed with the purchase.
2. Services Provided
Catrice HR Consulting Firm offers a range of HR consulting services, including but not limited to talent strategy, talent optimization, employer branding, and strategic planning in the areas of talent acquisition, employee training & development, compensation and employee relations. The specific services you purchase will be detailed in your order confirmation.
3. Payment Terms
All payments must be made in full at the time of purchase unless otherwise agreed upon in writing. We accept various forms of payment, including major credit cards. We do not accept cash payments. Failure to make timely payments may result in the suspension or termination of services.
4. Cancellations and Refunds
We offer customized services, thus we do not offer cancellations or refunds, which will be outlined in the service agreement.
5. Confidentiality
We are committed to maintaining the confidentiality of all client information. Any data shared with us will be used solely for the purpose of providing the agreed-upon services and will not be disclosed to third parties without your explicit consent, except as required by law. As a customer, you too are expected to maintain confidentially of our proprietary information and processes.
6. Limitation of Liability
Catrice HR Consulting Firm will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services. Our total liability for any claim arising from or related to our services shall not exceed the amount paid by you for the specific service in question.
7. Changes to Terms
We reserve the right to modify these terms of service at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.
8. Governing Law
These terms of service are governed by and construed in accordance with the laws of Illinois/USA. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Illinois/USA.
By completing your purchase, you acknowledge that you have read, understood, and agree to be bound by these terms of service. If you have any questions or concerns, please contact us at cassiecatrice@cassiecatriceconsulting.com.
Thank you for choosing Catrice HR Consulting Firm. We look forward to assisting you with your HR needs.
Return and Refund Policy (for Customers)
At Catrice HR Consulting Firm, we are committed to providing exceptional HR consulting services to help your organization thrive. We understand that circumstances may arise where you may need to request a return or refund for services rendered. Our Return and Refund Policy is designed to be fair and transparent, ensuring satisfaction and clarity for all our clients.
1. Service Satisfaction Guarantee
Our primary goal is to deliver high-quality HR consulting services that meet your expectations. If you are not completely satisfied with the services provided, please contact us within 30 days of service completion. We will work diligently to address any concerns and make necessary adjustments to meet your needs.
2. Return of Services
Since our services are intellectual and advisory in nature, they cannot be "returned" in the traditional sense. However, if you feel that the services provided did not meet the agreed-upon scope or quality, you may be eligible for a revision, exchange, or an additional consultation at no extra cost. Please provide detailed feedback and documentation to support your claim within 30 days of receiving the service.
3. Refund Eligibility
Refund requests will be considered on a case-by-case basis. To be eligible for a refund, you must submit a written request within 30 days of service completion, detailing the reasons for your dissatisfaction and any supporting evidence. Refunds will be granted at the discretion of Catrice HR based on the review of the provided documentation and the nature of the service. Partial refunds may be issued if only a portion of the service was deemed unsatisfactory.
4. Non-Refundable Services
Certain services, such as customized training programs, proprietary assessments, and any third-party expenses incurred on your behalf, are non-refundable. These services involve significant time, resources, and external costs that cannot be recuperated.
5. Process for Requesting a Refund
To request a refund, please follow these steps:
Contact our customer service team at cassiecatrice@cassiecatriceconsulting.com.
Provide your name, contact information, service details, and a detailed description of your concern.
Attach any relevant documentation or evidence supporting your claim.
Our team will acknowledge receipt of your request within 3-5 Business Days and initiate a review process. You will be informed of the decision within 5-7 Business Days of your request. If approved, refunds will be processed within 10 Business Days of the approval notification.
Privacy Policy (for Customers and Website Visitors)
1. Introduction
Welcome to Cassie Catrice HR Consulting Firm. At Catrice HR Consulting Firm, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us when you contact us, subscribe to our newsletter, or use our services. This may include your name, email address, phone number, postal address, payment information including credit/debit card, and other relevant information.
b. Non-Personal Information: We may also collect non-personal information, such as demographic data, IP addresses, browser types, and information about your interaction with our website. This information helps us improve our website and tailor our services to better meet your needs.
c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and allow us to remember your preferences. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.
3. How We Use Your Information
a. Providing Services: We use your personal information to provide you with the HR consulting services you request, including responding to inquiries, processing transactions, and delivering relevant information.
b. Communication: We may use your contact information to send you important updates, newsletters, promotional materials, and other information that may be of interest to you. You can opt-out of these communications at any time by following the unsubscribe instructions provided.
c. Improving Our Services: We analyze the information we collect to better understand how our website and services are used, allowing us to enhance and optimize our offerings.
4. Information Sharing and Disclosure
a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to protect your information and only use it for the purposes specified by us.
b. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders, or to protect our rights, property, or safety.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions about your information, please contact us at cassiecatrice@cassiecatriceconsulting.com . We will respond to your request within a reasonable timeframe.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services after the changes take effect constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Catrice HR Consulting Firm